FAQ

Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Standard shipping takes 5–7 business days. Express shipping (2–3 business days) is available at checkout.

How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking link.

Returns & Exchanges

What is your return policy?
We accept returns within 7 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached.

How do I start a return?
Email us at mevameva315@gmail.com with your order number and reason for return. We'll guide you through the process.

Can I exchange an item for a different size?
Absolutely. We're happy to exchange for a different size, subject to availability. Contact us within 7  days of receiving your order.

Products & Sizing

How do I find my size?
Visit our Size Guide for detailed measurements and fitting tips.

Are your fabrics sustainable?
We are committed to responsible sourcing. Many of our fabrics are made from natural or recycled materials. Product pages include fabric details.

Payments

What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay for a fast, secure checkout experience.

Is my payment information secure?
Yes. All transactions are encrypted and processed securely through Shopify Payments.

Still have questions?

We're always happy to help. Reach out to us at mevameva315@gmail.com  and we'll get back to you within 24–48 hours.